Your customer feedback could be your competitive edge.
Are you capturing 5-star reviews from satisfied customers?
Your customers do a lot of research before choosing a service provider they can trust to come into their home. They know and trust Team Dave Logan - but they also read and trust online reviews.
But just how important are they?
- 95% of users search for local business online
- 91% of users read online reviews of local businesses
- 4- and 5-star reviews can positively impact your business's online visibility
Are customers able to find you online and do your reviews make you stand out as the best choice? Team Dave Logan helps you turn your reviews into powerful marketing.
Team Dave Logan:
More than a search result
Team Dave Logan now incorporates your Google Reviews into your company listing on our website, because we know people trust online reviews, and they trust Team Dave Logan.
Now they can go to one place to:
- View your Google reviews
- AND trust our thorough pre-screening process and local community focus
Our 2-part program helps customers find you and select you as the best choice:
Part 1: Google My Business Optimization
- We perform a full Google My Business optimization or enhance your current Google My Business listing*
*If a GMB listing needs to be claimed or created; if duplicate listings need to be removed; or if all services and service descriptions need to be added, a full GMB optimization is needed
- Through the optimization, your likelihood of showing up in Google Local search results increases, possibly leading to more website visits and phone calls
- We review and audit your Google My Business listing quarterly and make any necessary updates
Part 2: Reputation Management
- We provide a series of tips on how to effectively solicit reviews from satisfied customers
- With our reputation management software, you can ask for customer feedback and display 4- and 5-star reviews directly on your site
- Receive alerts when a review is posted and consulting on how to respond to negative reviews
- Monthly reporting helps you better understand your online reputation