About

IMPORTANT UPDATE:

Quality First Service Group is committed to our customers’ safety now and always. To ensure your health and the health of your family during this time, we are taking some extra precautions. Those include:

  • Implementing new sanitizing and cleaning protocols, including requiring all technicians to wash their hands before and after every service visit.
  • Requiring technicians to clean and disinfect all of the tools they work with every day, including electronic devices like iPads, iPhones, inspection cameras, and more.
  • Requiring employees to constantly monitor their own health and wellness.
  • Following the CDC guidelines.

 

Quality First Service Group has founded its business on a simple idea. Quality work with above-and-beyond customer service. For nearly two decades, Quality First Service Group, has been commitment to bringing one hundred percent customer satisfaction to every call and every appointment. They do this by putting an emphasis on building lasting relationships with their clients. The owner, Howie Metz, ensures that all their technicians are professionally certified, trained, and are committed to providing honest and reliable work.

Quality First Service Group is a Colorado family-run business, who brings over 30 years of experience to every job. They are also a proud partner of Green Plumbers. They take pride in their technology, products, and techniques that limit water and energy waste. On your next call, ask how you can be greener to Colorado!

They guarantee all Plumbing and HVAC work for one year. Drain work is guaranteed to remain stoppage free for 30 to 90 days.  Water and sewer line work comes with a 10-year transferable warranty (no transfer charge).

If you are experiencing any Plumbing or HVAC issues, Call today! Their friendly experts are waiting to hear from you!

Services Offered:


  • Family Owned, Colorado business
  • Growing Steadily By Referrals
  • Certified Green Plumbers
  • Happy To Educate Customers On Water Preservation & Conservation
  • Up Front About Costs – No Hidden Charges
  • Guaranteed On-Time (or Instant $25 Credit)
  • Guaranteed Results (Fixed or No Charge (Some Conditions Apply))
  • Technical Are Highly Trained, Licensed, and Certified
  • Financing Available

Google Reviews

Quality First Service Group Rating: 4.7

Troy Wallace

Oct 02, 2021
October 2021: I recently used Quality First again to replace my main water line pressure regulator. Just like last time, they did a fantastic […]

Albert LaGreca

Oct 14, 2021
We can't praise Zach D, the tech who came out, enough. A1 should give him major props and recognition, as he was FANTASTIC. […]

Richard Rogers

Aug 02, 2021
Sam and Trevor were outstanding! Both these guys have been on calls here before and each time the totally EXCEED Expectations. The […]

Ardith Smith

Jan 30, 2021
I call Quality First for all my plumbing needs because they always provide 5 star service. On 1-29-2021 my shower drain backed up […]

Lisa Ku

Oct 12, 2021
Thomas and Tobie were really wonderful. They came to assess a leak I thought I had in my bathroom, and through good sleuthing figured […]

50 Recommendations

Please provide us with the following before posting your endorsement

Kris Grimes deserves a million star rating! Main water line was leaking and after tightening a couple of nuts no more leaks! Awesome human, knowledgeable, friendly, and fair! Quality 1st is lucky to have him on their Team! Last year Jacob Jones did work for me last year and couldn't come out this time and is wonderful too! I feel at peace and trust your company! Thankyou! All office gals are the best too! Yay!!!!!!!!!!!!!!!!!!!!!! 😀

Anonymous
  • Jacob was very polite and professional. He took his time and did a great job with the work we needed done.

    Anonymous
  • I just had my furnace repaired by Quality First and all I can say is this company is awesome!!! From the first call to the secretary to the technician Erin thank you so much for taking care of my family and I. Highly recommended to anyone in need of any furnace troubles.

    Anonymous
  • A pipe in our basement sprang a leak which we of course found on Saturday. Quality First was very accommodating getting us in the same day, Justin Scamp came out and was able to fix our problem in under 45 mins. He was very professional and answered all questions we had.

    Anonymous
  • Christopher R. completed a furnace safety check today and was very professional and courteous. He kept us informed of what he was checking, with the results. This is our third (3rd) experience with Quality 1st and have been highly satisfied each time.

    Anonymous
  • Keith showed up early and did the job right away He was polite and professional. We were happy with the result and will call Quality First again if needed.

    Anonymous
  • Sam did an excellent job. He was very thorough, very restectful, and I was very happy with the result. I will call them from now on and always request Sam C.

    Anonymous
  • Sam Criswell did an excellent job fixing our AC and in a decent amount of time, we are all very pleased! Thank you!

    Anonymous
  • Mark Canty installed my new sink and hooked up my disposal and dishwasher. He was awesome!

    Anonymous
  • Quality First sent us a plumber named Dennis to inspect our drain (we had our basement floor sink due to poor soil conditions). The Mudjackers wanted us to sign a waiver that they would not be held responsible if they hit a pipe. Dennis was prompt, Polite, Respectful, Courteous and in my opinion an excellent represenitive for his company. I would not hesitate to use his (Quality Firsts) services again should they be necessary. Although he never discussed his personal compensation ; I think they should give him a raise.

    Anonymous
  • Jon was very courteous and professional would give him a5 star rating

    Anonymous
  • 5.0 star rating 12/12/2016
    I just had the folks at Quality First Plumbing install a Hot & Cold water faucet in my garage. I cannot say enough about how great of experience this was for me. From the time they answered the phone until the project was complete, everything went EXACTLY as it should. I love the fact that they call when they are getting ready to head to your home and give you an ETA. The Plumber, Brian, was fantastic! He explained what he was doing, was professional, courteous, and very appreciative of us allowing him to work in our home. These folks "Simply Get Customer Service" and did a great job and a fair price, I would HIGHLY RECOMMEND Quality First Plumbing to anyone needing a reliable & professional plumber!

    Anonymous
  • Jesse came out to do estimate in the morning and was able to complete work in the afternoon. Completed quicker than estimate and cost was lower than competitors.

    Anonymous
  • Paul, #341544, did an excellent job for us changing angle stops, a faucet and a garbage disposal. Courteous, professional, efficient. Thank you!

    Anonymous
  • I highly recommend Quality First Plumbing. They were on-time, had great customer service and were neat and clean. Top rate service!!!

    Todd
  • Very prompt.

    Stephanie
  • Explained plumbing problem and procedure to correct in a knowledgeably understanding way.

    Linda
  • They came when they said and did the work quickly, cleanly and perfectly

    Bob
  • Stephen from Quality First Plumbing was on-time and completed the work faster than anticipated. He clearly outlined what the problems with the 2 sinks were and discussed the pros/cons of the various fixes.

    Nate
  • Quality First Plumbing is a very professional company that offers outstanding quality service to its customers. They are prompt, personable and honest with their assessment and deliver the service they promise. I highly recommend them

    Alice
  • We recently had a new water heater installed, and everything went as smooth as we could imagine. They were prompt in their arrival and the serviceman finished the job in the amount of time that he had estimated.

    Brad
  • Doug from Quality First Plumbing did an excellent job repairing the plumbing from the disposal to the sink and dishwasher.

    Rick
  • Technician was on time and work was completed in a reasonable amount of time. My only suggestion is that technician take more time pointing out basics of the new equipment rather than ask at the end if I had any questions.

    Chrissy
  • Jacob with Quality First is excellent! Very professional and really knows what he is doing! We use Quality First for our association plumbing needs as well as personal plumbing needs for our family.

    Mike
  • Very professional approach, no extraneous chit-chat, fixed the problem, cleaned up the area, and was very efficient.

    Cathleen
  • Quality First Plumbing responded to my call within an hour. They were able to replace the defect valve within 4 hours of my initial call.

    David
  • Steve answered my call early. Was courteous, very knowledgeable, personable, professional and effective.

    Steve
  • I would highly recommend them. Doug Harris was very knowledgeable. He took the time to explain to me what he was doing and why he was doing it.

    Marty
  • We have used this company 3 times now and have not been disappointed.

    Cheryl
  • Steve was friendly and likeable. Service was efficient.

    Bill
  • Tech explained possible problems and prices before starting work. Started on least expensive which was the problem. Cleaned up well.

    Peter
  • The disposal was fixed quick and all was good. I would use them again for any other plumbing issues, though I hope I don't need to.

    Caryn
  • Arrived on time & provided excellent service & very fair pricing! I am 100% satisfied & would highly recommend this plumbing company to everyone!!

    Sandy
  • Technician Terry was certainly an example of what quality service represents. He was timely, professional, respectful, and thorough.

    Mary
  • Quality work, wonderful customer service, showed up when scheduled, went the extra mile to make sure work was done right.

    Edie
  • Terry was a very good plumber and very friendly. Thank you so much for the quality work. He left my house absolutely spotless after he was finished with his work! Great job! Thanks!

    Melissa
  • Doug was on time as scheduled, diagnosed problem quickly, and completed repair quickly

    John
  • Showed up about 30 minutes after my call and Jacob was friendly and personable and most importantly did an excellent job repairing our leak. Couldn't be happier.

    Matt
  • Had them replace an old shower faucet. They showed up on time and did a great job at a reasonable price. I will use them again.

    Ron
  • I called Quality 1st at 9:00 am and they arrived by 10:30 to replace a water heater. Price was also very reasonable.

    Brian and Nicole
  • We had a water main break from the meter to our house. I was losing thousands of gallons of water a day. I contacted Geoff at Quality First Plumbing he gave me a fair estimate and completed the job the next day! They did an oustanding job.

    John C.
  • They worked efficiently and careful, explaining as they went along. Provided all information up front, i.e., extra charge for another sink (slow moving) signature, accepted coupon, very professional and cleaned up.

    Petra
  • Kyle was awesome - Give the Man a 10 Raise! I have a lot of snow (and thick evergreens on my home's west side where he had to do much of the work. Simply Excellent All-Around both Kyle and Quality First Plumbing. I'll call you guys again.

    Rick
  • We had a water main break from the meter to our house.I was loosing thousands of gallons of water a day. I contacted Geoff at Quality First Plumbing he gave me a fair estimate and completed the job the next day!They did an oustanding job.

    John C.
  • Kyle was awesome - Give the Man a 10 Raise! I have a lot of snow (and thick evergreens on my home's west side where he had to do much of the work. Simply Excellent All-Around both Kyle and Quality First Plumbing.

    Rick
  • I got great service from the folks at Quality First Plumbing today. I found my hot water heater leaking earlier today and they got out to me and installed a new one on the same day. They were very courteous and professional. They cleaned up after themselves and did an excellent installation job. Thanks!

    Mike Rogers
  • To date, all of our experiences with Quality 1st has been top notch. From scheduling, to the work performed, they are their name. We feel fortunate to have found them.

    Heidi H.
  • I have recommended quite a few people to use Quality 1st Plumbing. Everyone I have recommended raves about them. The plumbers they send out are different from the plumbers you get from other companies. They are on time, professional, and the type of people you don't mind having in your home. I have used Quality 1st Plumbing for several larger installs, as well as some basic problems with a sprinkler system. They always do a great job. I have used Howie since he started the company, so 2 or 3 years now. The plumbing company I used before would fix something and then have to come out and fix it again. It was not a big deal, but Howie made the company Quality 1st so that people would understand that quality is the main selling point. If you want it done right, and done right the first time, call him. If something isn't done correctly the first time, Howie goes way beyond the call of duty to make it right. I have seen him fix things for free, even when the company was not at fault, just to make sure his customers are happy.

    Patrick J.
  • I rarely write reviews for companies unless they make a lasting impression and I must say that after years of plumbing service headaches, I'm happy to have found a company that provides all that's expected and more. The service call was professional from start to end and I really appreciate that estimates over the phone. More specifically, your technician Steve was one of the more professional service technicians that I have ever encountered. He was not only knowledgeable and very helpful, but I didn't feel like I was interacting with a used car salesman. He was very efficient, clean and respectful of my home. What a great first impression that will ensure I use Quality 1st again.

    Heather W.
  • I have known Howie for a few years now, and I have been using Quality 1st Plumbing pretty much since he started the company. He has always been a gentleman to speak with. He takes time to explain what needs done and how he can help. I feel like he is fair and responsive.

    Joe Boyd
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