The Blind Spot, Inc. - Window Coverings

Last Friday Ed installed several window treatments in our basement. We are so happy with them! Robin Jackson and Ed have been a wonderful team, decorating many of the windows in our home. It would be difficult to decide which rooms are best. They are all lovely, we think! Robin is such a pleasure to work with. She listens carefully to our needs and preferences, and always comes up with excellent suggestions and pretty fabrics. Ed is an efficient, capable worker. Both Robin and Ed are friendly and polite, and pleasant to have in our home, careful and respectful of our furnishings. We are so glad we called the Blind Spot, and that you sent us Robin and Ed!

Several years ago, shortly after Hunter-Douglas released their new motorized blinds for skylights, we had Lennie from the Blind Spot install them on five skylights. The previous blinds had been a continuing problem because they could only be reached with a fifteen foot pole. Installation was difficult because of access to the skylights but Lennie and company were up to the challenge. Then every couple of years there were various maintenance issues with the blinds because of flaws in the Hunter-Douglas design. Each time Lennie and company attacked the challenge and solved each problem.

Finally, this year Hunter-Douglas totally revised the blinds’ design and made the revisions available to old customers at no cost to the customer. Again Lennie and company tackled the challenge. It took a full half a day to remove the blinds (again because of access issues) and another half day to reinstall the refurbished blinds. Continuing customer service is sadly lacking in many companies today, but in contrast, Lennie and the Blind Spot has provided continued and excellent customer service to us for nearly a decade. Without his efforts, we would have had to trash our investment in these blinds. However the new design appears to be exactly the improvements we needed. Thanks, Lennie.

From start to finish, The Blind Spot is by far one of the most professional business we have had the privilege to work with. From the moment our call was answered, they gave us every answer to our questions. We had somewhat difficult skylights in our front room which during the afternoon made our front room a sauna. With their Hunter Douglas skylight window shades, our front room is now a place of pleasure and relaxation during the day. The quality of installation was perfect. These people know how to employee the right types of individuals. Our installer was in and out within an hour. The Hunter Douglas line has great choices of colors and textures for all your decorating needs. I will never shop for window coverings anywhere else but at The Blind Spot.

We just had a great experience purchasing shades from The Blind Spot. The entire experience, from the show room, to the measuring to the installation was great.

These guys are fantastic. We had our whole house done through these folks in four installations over two years and it was worth every cent we paid for it because they are very professional and all of their recommendations have been great. We have had very problems and if there was ever an issue they responded immediately and got things fixed. Call them if you're serious.

Lennie was awesome. Love my top-down, bottom-up blinds. And the color.

These guys are awesome they provide the best customer service and it's very reasonable if you're serious about doing the blinds in your house you need to call them!

Thank you for your card. It’s your kind of customer service that I grew up with, but find it increasingly difficult to find nowadays. Suffice to say, you have a loyal customer when it comes to our future window treatment needs. I’d like to take this opportunity to compliment the two gentlemen that did our skylight blind installation, Chris and Kyle. They started out by explaining to use what they were going to do and then got to work in a very orderly fashion. They moved furniture that was in harm’s way and put it all back in the exact location when they were finished. Installation was performed in a very efficient manner and the blinds looked great when completed. Chris took the time to show Lisa how to operate each of the blinds correctly and wasn’t willing to walk away until we were completely satisfied. Professionalism like that is greatly appreciated and leaves me with a high level of satisfaction with the product that we purchased from you. Please pass the included money to Chris and Kyle as a show of our appreciation for their attention to detail and courteous manner.

Excellent experience working with Lenny and his team. They have a wide range of high quality products and Lenny provided expertise on style, fit and options for our blinds needs. Installation was prompt and courteous, and we are very happy with the final result!

Lennie and his team have been great. Very professional and offer a great product.

I was very happy with the initial quote and the time taken to explain everything to me. The blinds were ordered and installed within a 2 week period, which is wonderful. The installation was smooth and extremely quick. I would highly recommend the Blind Spot.

Very professional, efficient, knew product VERY well, made recommendations without pressure, called ahead before arriving, replaced blind with error without questions or problems. I'd highly recommend them to anyone.

They did an excellent job and I will recommend them all the time.

Great service and a lot of help. While the job was surprisingly expensive (blind repair is a time consuming project I found out) They were fair with their prices and really friendly and professional. Thanks Blind Spot!

Mr. Jestice arrived promptly, was extremely knowledgeable about all his products and was very helpful in arriving at the best and most pleasing window treatments for our needs and desires. We will definitely call him again when we are ready to update windows in other rooms.

Lenny was incredibly knowledgeable! He was very helpful in suggestions, styles and colors. He knows his product. I would definitely recommend him and use him in the future. Prompt and courteous were all his staff.

I couldn't have asked for anything more, Lenny and Ross was very professional and their product knowledge was outstanding. Everyone was very concerned with my expectations and listened to my requests as to what I wanted and they delivered exactly the same. Very nice people to work with and it was a very pleasant experience throughout from beginning to end, I would recommend The Blind Spot to anyone anytime.

I would use this company again for future projects.

Robin Jackson is an amazing interior designer. We had some ideas for what we wanted for a difficult corner with two windows. Robin's keen eye and personable style helped guide us to a different idea that come out so absolutely gorgeous, that corner is now the centerpiece of the room. She was able to tie, color, patterns, textures,...everything together into a masterpiece. That lady is so talented! Plus we needed a rush order for a graduation party and she got it done and the installer was the NICEST guy. We are extremely happy.

Highly recommend! Lennie was great. We got blinds replaced. Other blinds repaired. And others cleaned. They do it all and they do it all well. Very knowledgeable and very friendly!

I was more than pleased with your services and the shades that I bought the first time I bought shades from you and more than pleased as well this second time. In fact, if anything your services have improved. I have and will continue to recommend you to others who need shades. Most recently, I was impressed with the phone call from Sheila to make sure that I had received the rebate information and as a reminder of the deadline. The shades are once again working well to help keep the heat in at night and they do not seem to be picking up any soot or ash! Thank you very much for the fine product and the fine services!

Everyone has been courteous, professional, and helpful with each interaction! Will definitely recommend to anyone!

Sheila was great to work with. I will definitely come back in the future and will recommend your company to friends and family. I met with reps from two other companies and while they were friendly, their prices were quite a bit more, even with a sale going on with both companies (one was buy 1 get 1 at 50% off and the other was 30% off the entire order). I prefer to give my business to a local business so was happy to order from The Blind Spot and will do so again in the future!

Lennie, Chris did a great job on the installation for the window shades and for the skylight. Everything looks great, and it smells better, too. Thank you so much for your excellent customer service!

Robin and installer were the finest we have had for a very long time. Their integrity, understanding of our needs gave us so much satisfaction. God bless your business and we will recommend you.

Wonderful service! Great installer, too!

I already recommended your business to two different friends who wanted to know what business we used. I was glad that we didn't need to hire a decorator to come up with our choices. Lenny adviced us professionaly so we didn't need anybody else. We will use the Blind Spot for future needs of blinds.

Chris was great! He knows how to solve problems, knew the product choices, was efficient and personable. I felt he did excellent work at re-installing my brackets and handing the wood blinds. Sheila has been exceptionally helpful in setting appointments, answering questions, and very friendly and helpful when I came to the store.

Lennie was so helpful in helping us on what would work best for needs. Chris did a great job with the installation. Fran and I are very pleased with our window coverings. THANKS.

Todd Linsey was very friendly and polite and knowledgeable. Your installer for my job was courteous and efficient with the installation. The blinds arrived in time frame that I needed. Thank you.

We LOVE the new Shutters on the sliding doors. Todd is fantastic to work with....VERY knowledgeable and we have been extremely satisfied with the two purchases we have made.

The whole experience was positive. Todd was very knowledgeable and help us determine what was best for our space. I not once felt pressured to buy. He just stepped back and let us freely look.

Lenny, Tanya, and Chris are all very friendly, helpful and very knowledgeable. They took measurements, gave me different options and suggestions that turned out to be perfect for our needs. Chris was fast and efficient installing the shades, and they look like they belong there, perfect installation. I really appreciate all the help your company gave us. Thank you very much.

It was a very nice experience, as always when I have felt with this company. I have recommended this company before and I will again.

Denise, John and Chris were all competent and knowledgeable and very pleasant to work with.

We loved Carrie Anne ... the original product that matched our current product was way out of our budget ... and she helped us find something that worked. We really appreciated it and the product works great.

We already have recommended you to friends! They thought our shutters were beautiful and would like some for their own home (they are getting new windows in the near future). We said we had a great experience with you guys and we would highly recommend they go through you!

Had an issue with one Plantation shutter but it was fixed and then installed the next day. Great job!! They are beautiful. Thx.

The only glitch came as a result of Hunter Douglas having a failure of quality control with the vertical blind. As a result the technician had to pick up additional parts to correct the manufacture's error and this delayed the install. The entire install by Ross was done professionally and all the blinds look great! We look forward to using the Blind Spot for our next project!

It was a joy working with each person from your company that I came in contact with. Thank you for the tremendous customer service and making our offices look beautiful with our new blinds.

Todd was very good to work with and so was Chris, the installer.

We have recommended Carrie Ann and Chris Davis to our neighbors and they are customers of yours now ;o) We love our blinds! Thank you.

We are very pleased. Lenny did a great job and was fun to visit with......Ross, too.

My skylight cover, thanks to Lenny & the gentleman who installed it, turned out even better than what I had hoped for! The only glitch was that it took 3 visits to install it, due to the measurements being off. It was, however, worth the wait - I love it, and it REALLY reduces the temperature in my home!!

Robin did an excellent job in working with us and answered all of our questions professionally. We had worked with her before...before she was employed with The Blind Spot, and so we were surprised after "many years" to find out she was working with your company...kudos to you! Chris is outstanding!!! He does a wonderful job installing, and should be thanked for the great job he does. We will be back for future purchases, and will definitely recommend Robin and Chris. These two people are truly an asset to your business.

Carrie Anne and Chris were both terrific. Their answers and explanations were thorough and clear. Both are real pros. Both were hugely helpful. I am VERY happy that The Blind Spot offers such outstanding cleaning and repair services for Hunter Douglas cellular shades. I've been buying Hunter Douglas binds for over 30 years, and thanks to your great services, their high cost finally paid off. I look forward to bringing the rest of my blinds to you for cleaning as soon as I can afford to do so.