24/7 Flood Response

Tim G was wonderful. He showed up as expected, explained everything he was going to do. He was very respectful, knowledgeable and took care of my water leak. I would highly recommend Tim and his services.

I had this company out for my own stupidity of flooding my basement and let me just say they are amazing from start to finish. They helped me deal with the fact that the insurance wouldn't cover me and with the expenses out of pocket they went above and beyond to take care of me. Highly recommend them to others. They are like family.

Had a great experience with 24/7 Floor Response and specially with our technician, Micheal Humin, who went above and beyond. He made the process so much easier and quick, was super professional, and gave us a great price. I highly recommend them.

Tim was extremely responsive, transparent, personable, knowledgeable, and thoughtful throughout the whole process of our water damage mitigation issue. We felt like we were in good hands the whole time. We highly recommend Tim and would request his services again!

Well priced, incredibly professional and very thorough. I could not be more pleased with this experience. We had major issues due to 50+ year old plumbing and bad tenants. 24/7 was referred to us by the plumber to handle the initial cleanup from the sewage leak and to rip out the bathroom. They were on time, communicated very well and delivered the job ahead of schedule to our complete satisfaction. I've renovated two homes in the past year, and this is possibly the best experience I've had with any service provider. It's just a professional company that delivers above expectation at a fair price. How revolutionary of them. Would not even look any further if I needed this type of service again.

We got introduced to Mike and 24/7 flood response by tipping hat after a pipe burst and sewage backed up in our basement! They helped with the clean up! Fast and efficiently! Made sure to test for asbestos (which we ended up testing positive for) then made sure to get a permit and had a team come out and clean the asbestos safely! Then they went above and beyond and made sure the rest of the rebuild happened! We can’t be more thankful to have our basement back! Thank you so much.

In a difficult and stressful situation such as flood damage in our home, I was grateful to have been recommended to 24/7 Flood Response. As the name implies, they were very responsive, cleaned the affected area immediately and followed up to complete the repairs in a timely manner. Jan is easy to communicate with and answered all my questions while working with our insurance company. Their professionalism is greatly appreciated.

Called 24/7 Flood Response when we had a leak in our basement that caused water damage and mold. They sent Tim out the same day, and they were able to get started right away getting everything taken care of. These are great people.

Jan and the 24/7 Flood Response team were great to work with. They showed up quickly, explained everything clearly, and made a very stressful situation so much easier. Jan was professional, kind, and went above and beyond to make sure everything was taken care of the right way. I’m so grateful for their fast response and excellent service—I highly recommend them!

We discovered mold after a slow leak in our Denver condo. 24/7 Flood Response took care of everything - containment, cleanup, and even reconstruction. They were knowledgeable and respectful of our home. If you’re in the Front Range and need mold removal, these are the people to call!

When my basement flooded, it was really important to me to know that my home was being taken care of by people I could trust. Knowing that this is a family-owned company, and that I could call at any time and speak with someone live, gave me so much comfort. I’m so grateful for the prompt response and help with my insurance claim. Hopefully I never have to call them again, but in another emergency, I would absolutely reach out to 24/7 flood response.

24/7 was at my home with repair remedies within 2 hours of being contacted. Jan was amazing and worked with us to accommodate keeping things moving forward while we were out of town. He has been in contact with my insurance and handling everything I thought I'd have to take on. Even my insurance adjuster mentioned how lucky we were that they didn't rip up the carpet and walls before hearing what insurance can cover, which solidified how trustworthy of a company this is. I would recommend them to anyone needing immediate water damage relief.

I highly recommend Jan and his flood response team. They were extremely fast, responsive, and professional throughout the entire process. Jan always answered my calls and kept me updated, which is rare to find these days, especially in the Denver area. They acted quickly to tear down affected areas and minimize water damage, and they handled my personal belongings with great care. On top of that, Jan gave me valuable advice and guidance during a very stressful time. I’m truly grateful for their help. If your house has water damage, they are your guys! You would be extremely pleased.

Tim Gutierrez was amazing! Fast response within hours of my pipe leak. Did a phenomenal job getting everything removed, cleaned up and dried out! He worked late hours, weekends and around my schedule to make sure the job was done right. Highly recommended!

Jesus was very efficient and helpful. He answered our texts immediately and answered all our questions. He was friendly and kept the spaces clean during the project. I would highly recommend 24/7 Flood Response.

My basement got flooded after a late spring freeze. We called 24/7 Flood Response and the next day a technician (Tim G.) came to give us a quote for the drying phase. We hired him right away as he was available right then and his quote was reasonable. He originally thought it would take 3 days to dry but it took 5. In the end, he only charged us for his original quote of 3 days of equipment and labor. He went above and beyond to help us get it ready for the remodel. Highly recommend Tim and 24/7 Flood Response. Outstanding customer service.

I recently experienced major pipe flooding in my home. I called 24/7 Flood Response and got connected with Mike. From the moment he arrived, his friendly personality and expertise put me at ease. Mike walked me through the water extraction and drying process with state-of-the-art equipment. He also explained the insurance claim process and offered to be in direct contact with my insurance company, taking so much stress off me. Thanks to Mike's quick response, hard work, and punctuality, my home dried out within 3 days and the claims process went smoothly. I can't say enough good things about the fabulous service I received. For anyone dealing with flooding, don't hesitate to call 24/7 Flood Response and ask for Mike. Five stars!

I recently had water damage, Tim was my technician and he was wonderful from start to finish! The process went easy and he was very knowledgeable, which was helpful in such a stressful situation! Thank you for sending him out to save the day!

When our basement flooded due to a burst pipe, I was in a panic. This company was incredible—they arrived within two hours of my call. The crew was professional, polite, and immediately got to work with extracting the water and setting up drying equipment. They made a stressful situation feel manageable, and I truly felt like my home was in good hands. Highly recommend them for any emergency water damage!

Jesus and 24/7 Flood Response were great to work with when we had a pipe burst! Jesus was very communicative, knowledgeable and worked quickly to mitigate the damage. We appreciate him and the rest of the 24/7 team!

Tim Gutierrez is a lifesaver. He got out here within a couple of hours and walked me through the whole process of remediation, which immediately set my mind at ease. Throughout remediation, he was amazing at communicating what he was doing, what to expect, timelines, all of it. He's smart, efficient, and easy to work with. I wouldn't want my house to flood again, obviously, but the silver lining would be a reason to work with Tim.

I’ve used 24/7 Flood Response for several of my rental properties now, and they have consistently delivered. They’ve handled everything from a messy sewage backup to mold remediation in a bathroom with total professionalism. Every experience has been seamless and stress-free. If you’re a property owner looking for a reliable team in Denver you can trust in an emergency, look no further. Thank you for the great work!

We recently had a minor-to-moderate flooding in our basement caused by a broken pipe from our shower. I consulted the Team Dave Logan Resource Guide and chose 24/7 Flood Response to deal with this problem. I could not have made a better choice. Tim Gutierez came out soon after I called and began the process of drying things out. After that, Terry Takahashi, from the construction arm of 24/7 Flood Response took over and had his crew replace our drop ceiling, stretch the carpet back in place, and clean/deodorize the carpet. Tim and Terry were terrific to deal with as were all the crew who worked on our project. They were polite and professional every step of the way. I would not hesitate to use them again and recommend them highly to anyone unfortunate enough to have a flooding problem.

Very quick response time. Both sets of workers were professional and courteous. Strongly recommend this company.

I had a terrible flood through a sliding glass door in my house. It was such a stressful experience but I called 24/7 flood response and they were so helpful. They cleaned up the leak, contacted my insurance company and helped me to find a reconstruction company to help with all the damage. Everyone I dealt with from the phone staff, technicians and supervisors were so kind and helpful during a very stressful time! I would happily recommend this company to any of my friends or family. So pleased!!-

I can't say enough about the amazing folks at 24/7 Flood Response! Two weeks ago, I turned on my faucet and noticed that the hot water was ice cold. Thinking the pilot light had gone out, I went in to my basement and was surprised to step on a very soggy squishy rug. There was a few inches of standing water in one part of the basement where the water heater had "ruptured." The carpet on the other side of that wall was soaked! My heart sank. I called 24/7 Flood Response and spoke with Jodi, who was wonderful! They sent Adam over that morning and he was friendly, knowledgeable and efficient! All of his equipment was already on his truck, which was convenient and meant that I didn't have to wait for a trip to the warehouse while the standing water was silently taunting me! He set up two large dehumidifiers and 3 fans, and came back to check the next day, decided it wasn't drying fast enough and brought in 2 more fans. After 4 days, my basement was dry as a bone! I highly recommend them! Just wanted to say a big THANKS to Jodi, Adam, Jon, Jenna and Catherine and everyone at 24/7 Flood Response for taking good care of me!-

I had the unfortunate situation that required the professional services of 24/7 Flood Response in February 2011. I walked downstairs to the basement one Sunday afternoon last month and came across a boatload of water surrounding my floor drain adjacent to my HVAC and water heater. A major cause for concern. My first instinct was to call the plumber, which I did. I contacted It's Done Plumbing. The plumber quickly arrived and assessed the situation. With 5 minutes he found the source; a clogged floor drain strainer. The floor drain strainer had calcium and lime deposits built up around it. Once the strainer/catch was pulled from the drain opening, any and every ounce of residual water drained. It was a big sigh of relief to know the source was located. The plumber was very knowledgeable and informative. At this point, we took a look at the craw-space below the subfloor and noticed random pools of water on the tarp covering the ground. Now we needed serious action. The plumber recommended a water extraction service, named 24/7 Flood Response. After the plumber left, I emailed 24/7. I received an email back saying that I need to call the main number and speak to the front desk. I immediately picked up the phone and called. I spoke with Jodi, who asked me a bunch of questions regrading the situation in my basement. She quickly got the ball rolling and indicated to me that a crew will be out to my home within the next two hours to assess the damage. A gentleman by the name of Adam R. arrived within two hours with his assistant. The crew spent a good 45 minutes to one hour inspecting the water damage above and below the subfloor. At this point I was still considering getting another opinion and quote. I quickly had to make a decision, considering the risks of delaying cleanup(water extraction). What sold me was Adam's knowledge and professionalism and the fact that the cleanup can begin ASAP. This guy really knows his stuff. I later found out that he spent 12 years with the Dept. of Forestry as a wildland fire fighter. Talk about tough work! Adam convinced me to move forward with the cleanup. He and his assistant quickly got to work. Within two hours, the initial cleanup was complete, but that was just the beginning. 24/7 F.R. doesn't just suck up puddles of water and move on. They work and work until the job is done to their satisfaction and criteria. This is what really impressed me. Once the water was extracted, the crew brought in the heavy duty arsenal of equipment, which they conveniently had stored in the back of their truck. A dehumidifier and thermal heaters were placed strategically to dry the "plywood" subfloor which had been completed saturated with water and wasn't about to dry anytime in the near future. Once the equipment was placed, Adam began to make plans with me to assess the drying process the following day. Adam came back the next morning and reassessed the situation. The floor wasn't drying as quickly as he would've liked it too. At this point, he explained to me that the equipment needed to remain for a few more days. A few days later Adam came back with another highly qualified tech and placed a plastic barrier to section off the wet area of the basement. This helped to keep the heat condensed in a small area. A few days later, Adam came back to check drying times in the wood subfloor. The floor was drying quicker, but still needed more time. Finally, 8-9 days later Adam arrived back at the home to retest. all was good! The wood floor was dry to his satisfaction. A job well done. At this point he dismantled the barrier and removed all equipment from the home. It was a long process to say the least, but the job was done and it was done right. 24/7 Flood Response knows what they're doing. Bar none. If you have water damage or sewer backup damage, don't go anywhere else. Call 24/7.

My dad's home had significant flooding 4 short days before we were having a huge party at his home. Adam, Matt, and team were nothing short of amazing in their response, understanding of the critical timing to dry it out and put it back together again, incredible work ethic and customer service, and overall effort to fix our problem. We discovered the flood Tuesday at noon, and Friday evening we had over 100 people on that carpet to celebrate my dad's 80th birthday! And this is the second time we've used 24/7 Flood Response's service...the first time was 2 years ago for a rental property and they were awesome then too. I would absolutely recommend this company if you are need of water mitigation services. Outstanding!!

Our experience with 24/7 Flood Response was amazing! We had an outside faucet freeze and didn't find out about it until after 3 days of the swamp cooler running ! The crawl space was flooded and we were freaking out. Within an hour of our call Vincent came out to evaluate the situation, gave us a quote and began the process of removing the water. Follow up visits to check on the progress of emptying the water and then setting up dehumidifiers, and finally removing debris from the space. All techs were so nice and knew what they were doing. They worked with me very well on times to come and check on things. The final bill was adjusted from the estimate to reflect any changes in how things played out, it actually got a bit lower!! I feel that for the time these guys put in, equipment needed, the pricing was more than fair. I'd call these guys in a second if I had an issue like this again!!! I will also recommend them to anyone I know that needs help with flooding! Thanks Vincent, Jesse and Eddie for being so great!!!

It's never a good day when there is a leak especially on the weekend. Fortunately this company was beyond any of my expectations. Jesse Gayton was the certified technician to come and mitigate the leak on our house. We are currently in the moving process of our first and new home dealing with a leak from the roof on a contractors mistake. It was a frustrating day but Jesse and his company made a bad day good. He was quick to respond and very informative and helpful. He took into consideration the house and made sure he cleaned up his mess as well as gave me all the contact information and information pertaining the leak and the next step to come. I recommend this company not only because they take pride on their work but their employee and employees. The lady on the phone was beyond helpful as well and very friendly as well to set up the service. I had to put no money down and they handled the leak right away as well as quickly and correctly. I can't say enough about this service I'm beyond pleased and recommend this to anyone with this issue, and if you can get Jesse you won't be let down!

24/7 responded quickly and professionally. I had a minor invoice issue, but Jenna resolved it promptly.

I was very pleased with the professionalism and help I received from Scott, the young man who came to our house. I used limited service from the company, because the price was very high. But Scott, was so helpful with advice and he had a good work ethic. I could tell he was not lazy, but was fast and thorough and did not waste any time. If I ever need them again, I will ask for him personally.

The crew at 24/7 Flood Response were amazing. Nice to know when you have an emergency people like Jody are there to help guide you! Having a Home emergency is stressful - but having someone respond with professionalism, compassion, and humor makes a huge difference! Much thanks to Jody and Tim for all of your help!!

My husband and I were flooded during the huge rainstorms here in Aurora. 24/7 Flood Response was the 1st company and come to check our damage out of 6 companies that we had our names on the list. They gave us peace of mind that we should not have too much, if any, water damage to our drywall and studs. They were very friendly and helpful.

I have been using and referring Jody and her team for years! I wouldn't choose any other company to help my customers or family. They make it right by doing everything they need to for their people and they treat their staff right. If you want a family feeling company....this is the one to choose!!!

24/7 Flood Response is awesome! Family-run business full of genuine people who take great care of you and do great work! Jody and Jesse were great to work with and always super responsive. We were very impressed by the work and cleanup done by Jesse's team. They also completely the work super quick! Would definitely recommend!

24/7 Flood Response is awesome and a family-run business full of genuine people who take great care of you and do great work. We had a dishwasher leak for about 9 days before the leak was noticed, dripping from our basement ceiling. I contacted 24/7 Flood Response and within an hour they were at our home. We've had nothing but wonderful service, polite people, real caring about our issue. I can't speak highly enough of 24/7 Flood Response and would definitely recommend them!

The whole team responded really quickly, fixing a water mistake my tenant made and getting things started within a couple hours of my initial call. But I have to give special thanks to Jody who is responsive, kind, and feels like a teammate of yours when dealing with a disaster. They feel like a small business with their customer service but with big business resources and response times. Highly recommend.

I cannot say enough about the response and support I got from 24/7 Flood Response in general and London, Tim and Jodie specifically. My bathroom, bedroom and basement flooded after a mishap in tub. London and Tim were here on a Sunday and were so incredibly kind to two senior citizens. They explained everything step by step. Took time to explain in detail what they were going to do and why. They were professional and came fully prepared for the situation. They completed the work which included tile removal, set up equipment and gave us their numbers to call with any concern. When it was time for step two, they arrived right on time and finished their part of job. Then they set us up with the restoration people. All while being Covid safety conscious. They got us through the flood painlessly. Honestly, I recommend 24/7 wholeheartedly. Thanks to all who took such great care of us!

After a small flood in my bathroom, 24/7 Flood Response not only helped restore my townhome, but also my sanity. Jesse was out the next day and kept me informed and updated throughout the process. Unfortunately, a leak in one of his machines caused some additional damage. Jesse acknowledged the problem and he, along with everyone else I worked with (Matt, Jenna) responded quickly to help rectify the situation. Eugene and his entire construction crew were honest, efficient and extremely hard-working. I am grateful for the integrity everyone at 24/7 Flood Response demonstrated throughout the stressful process of getting my townhome back in shape. I am truly grateful.

We were very pleased working with the 24/7 Flood response team. Vincent P. was instrumental in making our repair easy. The receptionist was also very friend and prompt to get back to us. We did our due diligence to shop around to view different scopes of work , but for our scope, 24/7 Flood Response was the best fit. They are also readily available...this is a big deal especially if you on are a short time frame. Weekends, after work schedule etc...they are ready. Vincent was professional and very responsive whenever I’d text him or call him for an update.
Naturally I had many questions and he was knowledgeable and polite in educating us on how crawlspace repair works. He arrived to inspect, laid out a reasonable plan, and once we were booked he arrived with his partner Roman. Roman too, was great. They laid out their tools and got to work. Roman was easy to talk to, and would point out anything along the way that he noticed. He was able to work in a small basement subfloor and had a great attitude. I seriously could not have done this without their help. Vincent was also very transparent about the billing and along the scope he was honest and fair in making an adjustment to the materials line item in the bill. They have earned us as a customer and I will definitely call them again if anything comes up. Good luck with all your future jobs.

Company was very responsive. Did a professional job cleaning up a sewage flood mess.

Tim Gutierrez was responsive and fast to come and take care of our basement. he was knowledgeable and professional. would use him again.

We had a pipe burst. 24/7 was out with equipment and quickly opened up the wall and set up drying equipment. They very carefully checked 2 days later and again after the weekend. Reasonable quote, and no surprises.

Jody is awesome. I called here with an emergency for my company at about 7 at night, needing a mitigator for a client first thing in the morning, Jody made it happen, and her company was awesome throughout the process. I will definitely call again for any future clients in need of their service, and highly recommend them!

I was so stressed when my water heater broke and caused a lot of water damage in my basement. It was so refreshing to call and speak to a real person on the phone, rather than waiting on an answering service like the few places I tried first! They came out quickly and took care of everything, even helped talk to my insurance company!